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Roles and permissions

Who can publish, review, comment, invite, and pay in a Velloo Cloud organization, and what guests on a single board can do.

Velloo Cloud has one organization per account. Everyone in it has one role, and people below admin also belong to one or more teams. Guests sit outside the organization: they are invited to a single board and need no account.

Roles

RoleSeatWhat it’s for
OwnerPaidThe one person responsible for the organization. Can do everything, including deleting it and handing it to someone else.
AdminPaidRuns the whole organization: people, teams, boards, usage, and the audit log. Admins aren’t on teams; they reach every team.
Admin with purchasingPaidAn admin who can also buy credits and seats, upgrade the plan, and manage invoices and cards. Only the owner grants this.
MemberPaidPublishes boards to the teams they’re on, and comments on every board they can see.
ReviewerFreeSomeone in your organization who views and comments, and never publishes. Meant for product managers, founders, and anyone who reviews the work.
Team admin—An extra a member can hold on a team (Business). Runs that team’s people and boards.
GuestFreeSomeone outside the organization, invited by email to one board (Team and up).

Members take a paid seat; reviewers and guests are free. Someone can switch between member and reviewer once every 7 days.

Reviewer or guest?

Both comment and neither pays, but they sit on different sides of your organization:

ReviewerGuest
Who they arePart of your organizationOutside it, such as a contractor or a partner
How they joinAn invitation to the organization, as a reviewerAn email invitation to one board
AccountSigns in with a Velloo accountNone: a personal link opens the board as them
What they seeEvery board their teams can seeOnly the board they were invited to
@mentionsCan mention, and be mentionedNeither
Resolving threadsThreads they startedNever
Becomes a memberYes, by switching role (once every 7 days)No; invite them to the organization instead

Use a reviewer for someone who follows the work over time, and a guest for a one-off look at a single board. For a board anyone should be able to comment on, turn on public commenting instead.

Plans

FreeTeamBusiness
PeopleThe owner aloneAdmins, members, reviewersSame as Team
TeamsOneOneAs many as you need, with team admins
Who can open a boardAnyone with the link+ your organization, or a password+ a single team
CommentingPublic commenting on any board+ guestsSame as Team

If a subscription lapses, the organization drops to Free but keeps its people and boards. Only the owner publishes, and only while the organization has no more boards than Free allows. Existing private and password boards stay as they are, but no new ones can be made. Everyone else can still sign in, view and comment, and leave the organization.

The organization

ActionWho can do it
Delete the organizationOwner (on Free, with no boards or credits left)
Transfer ownershipOwner
Rename, set a custom subdomainOwner, admins (subdomains need Business)
See usage and credit balanceOwner, admins
See the audit logOwner, admins, and team admins for their teams
LeaveAnyone but the owner

People and teams

ActionWho can do it
Invite a member or reviewerOwner, admins. Team admins invite into their own team (members only while a seat is free).
Make, change, or remove an adminOwner
Grant or remove purchasing powerOwner
Switch someone between member and reviewerOwner, admins, and team admins for people on their team
Remove someone from the organizationOwner, admins
See who is in the organizationEveryone sees names and teams; admins also see emails and roles
Create a teamOwner, admins (Business)
Rename a teamOwner, admins, the team’s admin
Make a team the defaultOwner, admins
Delete a teamOwner, admins. Its boards move to another team or are deleted, whichever you choose.
Add or remove someone on a team, make a team adminOwner, admins, the team’s admin
Move someone from one team to anotherOwner, admins, or someone who is team admin of both

Everyone below admin is always on at least one team. The default team catches new people, and it can’t be deleted; to delete it, make another team the default first. To take someone off their last team, move them to another team instead.

Billing

ActionWho can do it
Buy credits, set auto-reload and spending limitsOwner, admins with purchasing
Upgrade, buy seats, manage invoices and cardsOwner, admins with purchasing
Downgrade or cancelOwner
Spend credits on image generationEveryone but reviewers

Boards

ActionWho can do it
Publish a new boardOwner and admins, to any team; members, to their own teams
Publish a new version of a boardIts author
Delete a board, change who can open it, reveal its passwordIts author, the owner, admins, the board’s team admin
Move a board to another teamOwner, admins; a team admin of both teams; the author, if they can publish to both
Change a board’s authorOwner, admins, the board’s team admin
Share a board with a guest, or remove oneIts author, the owner, admins, the board’s team admin

Who can open a board is set when you publish it, and can be changed later:

  • Anyone with the link. No sign-in needed.
  • Your organization. Everyone in it: members, reviewers, and admins.
  • One team. That team’s members and reviewers, plus the owner and admins. Business only.
  • A password, on top of any of these. Anyone who has it can open the board.

A guest’s link opens their board whatever it’s set to, including past a password.

When you’re on more than one team, velloo publish asks which team the board belongs to (or pass --team). --team-only limits the board to that team.

Comments

ActionWho can do it
Comment and replyEveryone in the organization who can open the board; guests on their board; anyone else only while public commenting is on
Delete your own commentEveryone, guests included
Delete anyone’s commentThe board’s author, the owner, admins, the board’s team admin
Resolve or reopen a threadThe board’s author, the owner, admins, the board’s team admin; anyone else signed in, on threads they started. Guests never resolve.
@mention someonePeople in the organization, for others who can open the board

Public commenting

Every board has a public commenting switch, off by default and available on every plan. With it off, only your organization and invited guests can comment, and other visitors see no comments at all. With it on, anyone who can open the link can comment after giving their name. An email is optional and only used to tell them about replies. It’s never shown.

Turn it on when you publish (velloo publish --public-comments) or later from the board’s Sharing & access panel. On a password-protected board, the same switch decides whether people who know the password can comment.

Notifications

A board’s author hears about new threads. Everyone in a thread hears about replies, at most once every 10 minutes per thread. People are notified when they’re @mentioned. Guests only get emails if they left an address, and can switch them off from any email.